Key Responsibilities:

• Owner Management
  • Direct communication with property owners
  • Monthly P&L analysis and reporting
  • Revenue optimization recommendations
  • Maintenance decision advisory
  • Market updates and property performance communication
• Guest Experience Management
  • Oversee customer service quality
  • Ensure property cleanliness standards
  • Maintain precise attention to detail (amenity placement, guest supplies)
  • Coordinate with assistant manager for ground operations
  • Monitor cleaning and maintenance execution

Required Skills & Experience:

Must Have:

• Hospitality industry experience
• Remote work experience
• Strong communication abilities
• Analytical skills
• Detail-oriented approach
• Tech proficiency (Hostify, Breezeway, Airtable)
• High level of organization
• Problem-solving capabilities

Technical Requirements:

• Comfortable with property management software
• Ability to learn new systems quickly
  

Additional Qualities:

• Business creativity
• Process improvement mindset
• Strong resource management skills
• Ability to build local infrastructure in new markets