The Role:

We are looking for a proactive and results-driven Account Manager to manage a portfolio of client accounts, foster strong client relationships, and ensure the successful delivery of services and solutions. The ideal candidate will have a passion for customer success, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, fostering trusted, long-term relationships. 
• Understand client goals, challenges, and needs to ensure proper communication is shared with the proper team. 
• Develop account plans and strategies to meet client objectives and grow account revenue. 
• Coordinate with internal teams (e.g., sales, marketing, operations, product) to deliver on client expectations. 
• Monitor project progress, address issues, and ensure the timely delivery of products and services. 
• Provide regular reports and updates to clients and internal stakeholders. 
• Identify upsell and cross-sell opportunities to increase account value. 
• Outbound and Inbound calls