Requirements:

• 5+ years of SharePoint related experience covering some of the following
  • Deep understanding in SharePoint architecture
  • Deep troubleshooting skills with SharePoint
  • Experience in managing, maintaining, and migrating, enterprise SharePoint Server and/or SharePoint Online environments 
  • Experience in configuring Enterprise scale SharePoint environments. 
  • Experience in configuring Enterprise scale OneDrive deployments and configurations. 
  • Understanding how Microsoft 365 platform components interact with SharePoint Online.
• At least 3+ years of experience working with Enterprise customers in any of the following: 
  • providing customer technical readiness, delivery support services, technical support, solution development, account management; technical requirements gathering; broad evangelism through events (presentation skills) or related.
• Experience with upgrades between SharePoint versions
• Experience with Migrations to SharePoint Online
• Experience with SharePoint Disaster Recovery scenarios

Other experience/qualifications:

• Strong English and Spanish skills, as you will need to conduct workshops.
• Experience in security, compliance, and governance of O365 content would be beneficial but not mandatory.
• Experience in Content Services would be beneficial but not mandatory.
• Strong troubleshooting skills and experience with SharePoint and SharePoint Online; secondary skills in SharePoint Development would be beneficial but not mandatory.
• Ability to handle customer critical issues and work in difficult situations.
• Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, lead projects and motivate others.
• Certification in Microsoft and other Cloud Technologies.