Sales & Events Systems Project Lead
The Candidate:
Seeking a Project Lead with experience in proprietary sales and events systems and strong project coordination skills to support system implementation across our Inclusive Collection. In this role, you will collaborate closely with the Sales & Events Systems project team and key stakeholders within Inclusive Collection Operations, playing an essential part in advancing leadership in hospitality.
The Role:
This position supports planning, logistics, and delivery of sales and events system training for hotel’s Inclusive Collection properties, including participating directly in training sessions to provide hands on support to the specialists and learners. This role involves managing communication with the project stakeholders, configuration of the systems and onboarding colleagues into hotel’s technology eco system. This position is responsible for ensuring that the project is delivered smoothly, consistently and on schedule.
Responsibilities:
Coordinate and maintain the project timeline, tracking milestones, tasks, and dependencies.
Support cross functional teams by ensuring training deliverables stay on schedule and escalating risks as needed.
Manage, coordinate and communicate the onboarding schedule for each hotel. Liaise with hotel leadership to plan for successful deployment and onboarding experience at the hotel, including but not limited to training space and equipment needed, travel coordination, resource availability to support the training.
Support Envision training and development plans for the project team.
Facilitator: Our deployment and onboarding processes will have both virtual and onsite components. This role will execute engaging both virtual and in-person classroom series to guide on-property teams through the build and learning processes needed to adopt meaningful use of hotel’s systems.
Lead the sales and events systems introduction, training, and deployment processes for hotel’s proprietary sales and events systems. This includes guiding our on-property teams to the system configurations which best fit their market segment needs and team dynamics to result in the most efficient customer relationship and revenue-driving business practices.
Requirements:
Diverse hotel management experience in sales & events (5+ years)
Deep knowledge and experience with Hospitality Sales & Event Systems
Experience in managing multiple initiatives (3+ years)
Strong organizational and time management skills
Fluency in speaking, written, and reading English and Spanish
Bachelor’s degree in Hospitality Management or a related field
Preferred Skills:
Excellent communication skills
Proven experience in project coordination
Proficiency with project management software
Experience with Hotel systems
Specifics:
Duration 18 months
Business Travel Required. While not a traveling job, this role could require travel regionally to champion the deployment and usage of our product being deployed to hotel sales & events
Remote position