The Role:

We’re looking for enthusiastic and customer-focused individuals to join our international support team. Each role will focus on serving customers in a specific region, depending on your language skills: French, German, or Italian (in addition to English).

Key Responsibilities:

• Deliver outstanding customer service via phone, email, and chat
• Support customers in your assigned country/language region
• Troubleshoot issues and provide timely, effective solutions
• Collaborate with internal teams to ensure smooth customer experiences
• Maintain accurate records and follow up on customer interactions

Requirements:

• Fluent in English and one of: French, German, or Italian
• Strong communication and problem-solving skills
• Previous experience in customer service, ideally in software or hardware support
• Self-motivated, organized, and able to work independently