Monterrey
·
Hybrid
Customer Service Ambassador
Join a fast-paced, tech-driven environment where your language skills and customer-first mindset make a real difference.
The Role:
We’re looking for enthusiastic and customer-focused individuals to join our international support team.
Key Responsibilities:
Deliver outstanding customer service via phone, email, and chat
Support customers in your assigned country/language region
Troubleshoot issues and provide timely, effective solutions
Collaborate with internal teams to ensure smooth customer experiences
Maintain accurate records and follow up on customer interactions
Requirements:
Fluent in English and preferably also one of: French, German, or Italian
Strong communication and problem-solving skills
Previous experience in customer service, ideally in software or hardware support
Self-motivated, organized, and able to work independently
- Locations
- Monterrey
- Remote status
- Hybrid