The Role:

Business Analyst would need to study, document and present the OEM-Dealer interface requirements for development teams. This role requires strong analytical, communication, and problem-solving skills to bridge the gap between business and technical teams.

Responsibilities:

• Requirement Gathering and Analysis:
  • Eliciting, analyzing, and documenting business requirements from various stakeholders, including OEM, dealer and end-users.
  • Conducting interviews, workshops, and surveys to gather information and translate it into clear, concise requirements.
  • Creating user stories, use cases, and other relevant documentation to communicate requirements to development teams.
• Process Analysis and Optimization:
  • Analyzing existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
  • Developing and proposing solutions to streamline processes and enhance operational efficiency.
  • Utilizing data analysis techniques to identify trends, patterns, and opportunities for optimization.
• Stakeholder Management and Communication:
  • Collaborating with cross-functional teams, including product, engineering, and customer users to ensure alignment on project goals and requirements.
  • Communicating technical requirements and solutions to non-technical stakeholders in a clear and concise manner.
  • Facilitating meetings, workshops, and presentations to gather feedback, clarify requirements, and manage stakeholder expectations.

Required Technical & Functional Skills:

• OEM Interface Design: Experience in designing and documenting data exchange interfaces between OEM systems and enterprise platforms (preferably DMS).
• API & Web Services Knowledge: Understanding of REST/SOAP APIs, JSON/XML formats, and integration patterns.
• Data Mapping & Transformation: Ability to define data models, map OEM data to internal schemas, and ensure accurate transformation and validation.
• System Integration: Familiarity with middleware, ESB (Enterprise Service Bus), or integration platforms used for connecting disparate systems.
• DMS Domain Knowledge: Understanding of dealership operations, vehicle lifecycle, service, parts, and sales processes.
• Data Consumption Design: Experience in designing downstream data flows, including how OEM data is consumed and used within internal modules.

Required Qualifications:

• IT and Business management related Education (Engg+MBA or equivalent)
• Experience with ERP type products (5+ years)
• Familiarity with Logistics/SCM, dealership & Rental industry
• Proficiency in using business analysis tools and techniques, such as data modeling, process mapping, and requirements management tools.
• Familiarity with software development methodologies, including Agile and Waterfall.
• Understanding of relevant technologies and platforms used in the OEM industry.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.